Lean IT: Enabling and Sustaining Your Lean Transformation
Steven C Bell, Michael A Orzen
Information Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is either left out or viewed as an obstacle. What is to be done? This book shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization.
Ano:
2010
Editora:
CRC Press
Idioma:
english
Páginas:
372
ISBN 10:
1439817561
ISBN 13:
9781439817568
Arquivo:
PDF, 4.12 MB
IPFS:
,
english, 2010